QoS router configurations recommended for UDP packets.On the client computer side, UDP port 5060 open for the SIP softphone.Outbound firewall UDP port 5080 open for SIP signaling.RTP audio stream, utilizes UDP, ports are dynamically allocated in the range 40,000 to 65,535.Outbound firewall open TCP ports 80 (HTTP), 4 (HTTPS), 8444 (HTTP), and 8445 (HTTPS).Video calling bandwidth (estimated) 600 Kbps.Screen recording bandwidth (estimated) 400 Kbps.Screen monitoring bandwidth (estimated) 400 Kbps.TCP/IP network required (hard-wired LAN recommended).Core i3/5/7 with video and/or screen monitoring/recording.1 GHz min without video or screen monitoring/recording.To ensure normal operation of your Bright Pattern-based contact center, the computers of your Agent Desktop users and your data network shall conform to the following system requirements: Interaction Recording and Transcript Storage and Erasure.Countries, Calling Codes, and Time Zones.1.1 Other Requirements and Considerations.Call Center Configuration Sections Quality Management.Case & Contact Management Sections Call Center Configuration.Tasks Sections Case & Contact Management.Contact Center Administrator User Interface Tutorials.Contact Center Administrator Introduction User Interface.